Renault responds to reports of Clio II bonnets opening whilst the car is being driven

(06/03/2008)

Renault has taken several measures to respond to reports of Clio II bonnets opening whilst the car is being driven, which includes the letter sent to all 565,000 owners last year.

Renault has investigated the cause of these incidents and worked with all the relevant authorities. No design or construction defect has been found. The bonnet catch mechanism of the Clio II is safe, reliable and fit for purpose providing the vehicle is maintained correctly and the bonnet is closed as prescribed.

Renault sourced details of Clio II owners from DVLA data. This is the same source Renault would use for a vehicle safety recall. They have also produced an instructional video explaining maintenance for Clio II and Campus which can be found here.

Renault has undertaken to issue a second mailing by recorded delivery to Clio II and Campus owners stating it is very important that owners make an appointment to visit their Renault dealership for the bonnet catch mechanism to be checked and if necessary replaced free-of-charge.

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